New patients
Your first visit, step by step.
Your first visit at MCDI starts with a conversation about what you want. Records and photos come next, then a clear review of what we found and your options. Here’s everything that happens, from your first call to the follow-up after your visit.
From your first call to your follow-up
- A scheduling call. We learn what you need and answer your questions.
- A welcome package. Sent before your visit, so you know what to expect.
- Arrival. We greet you by name, and you meet your treatment coordinator.
- Your goals, then records. A conversation about your goals and concerns, then records and photographs.
- Your options, explained. We review your photos and findings together: what we found, what’s causing it, and your options.
- A thank-you letter after your visit.
- A follow-up about a month later, with more information about the practice.
Before your visit
- Forms: complete your patient registration forms online before you arrive.
- Insurance: MCDI is in-network with Delta Dental Premier. We accept most PPO plans with out-of-network benefits and file claims for you. Bring your insurance card.
- Tell us what matters: if you’re nervous, if you’d like Polish-language support, or if you’re coming about a specific concern, mention it when you schedule.
Getting here
- Address: 545 S York Rd, Ste 200, Bensenville, IL 60106 [map]
- Office hours: Monday 9–5, Tuesday 9–6, Thursday 9–5. Wednesday and Friday are reserved for scheduled surgery and complex cases.
- Parking: an adjoining lot for patients and staff, plus free street parking directly in front of our entrance.
- Entrance and accessibility: Our office is on the second floor, up a short flight of about 8–10 steps. There is no elevator, and the office is not wheelchair accessible at this time. If stairs are difficult for you, please call us before your visit so we can talk about your needs.
Comfort and language
Nervous about the dentist? Tell us. We take time to explain each step before it happens, and we offer oral anti-anxiety medication for patients who need it. Blankets, pillows, and music are there if you want them.
Mówimy po polsku. A Polish-speaking member of our clinical team can help. Mention it when you schedule, and we’ll plan your visit around it.
New patient questions
What happens at my first visit?
A conversation about your goals and concerns, then records and photographs, then a review of what we found and your options.
Do you take my insurance?
MCDI is in-network with Delta Dental Premier and accepts most PPO plans with out-of-network benefits. We file claims for you.
Do you offer financing?
Yes. Monthly payment options through Cherry, Proceed, and CareCredit, plus discounts for paying in full.
Is there parking?
Yes. There’s an adjoining lot for patients and staff, plus free street parking directly in front of our entrance.
Is your office wheelchair accessible?
Not at this time. Our office is on the second floor, up a short flight of about 8–10 steps, and there is no elevator. If stairs are difficult for you, please call us before your visit so we can talk about your needs.
Can I get help in Polish?
Yes. A Polish-speaking member of our clinical team can help; mention it when you schedule.
Are you open Wednesday or Friday?
Those days are reserved for scheduled surgery and complex cases. Regular office hours are Monday, Tuesday, and Thursday.
Ready when you are. Call (630) 766-0115 or book online.